Privacy Policy

Eric Gillie Ltd

Eric Gillie Ltd is committed to protecting your privacy and handling your personal information responsibly. This policy explains how we collect, use, and protect any personal data you provide when using our website.

Who We Are

Eric Gillie Ltd
Potsclose Cottage
B6396 Main Road
Kelso
Scottish Borders
TD5 8BN

Email: info@ericgillie.co.uk
Telephone: 01573 224141

For the purposes of data protection law, Eric Gillie Ltd is the “data controller” of the personal information you provide through this website.

What Information We Collect

We may collect and process the following information:

  • Name

  • Address

  • Email address

  • Telephone number

  • Details relating to horse transport bookings (including collection and delivery locations)

  • Any other information you provide via our contact or booking forms

We may also collect limited technical information automatically, such as:

  • IP address

  • Browser type

  • Device information

  • Website usage data via cookies or analytics tools

How We Use Your Information

We collect your information to:

  • Respond to enquiries

  • Process and manage transport bookings

  • Communicate with you regarding services

  • Maintain business records

  • Improve our website and services

  • Comply with legal and regulatory obligations

We will only use your data where we have a lawful basis to do so, including:

  • To fulfil a contract

  • To comply with legal obligations

  • For legitimate business interests

  • With your consent (where required)

How We Protect Your Information

We take appropriate physical, electronic and managerial measures to safeguard the personal information collected through our website.

We do not sell, rent or trade your personal information to third parties.

Your information will only be shared where necessary for business operations (for example, IT providers, hosting services, or regulatory authorities) and only where appropriate safeguards are in place.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, and regulatory requirements.

Your Rights

Under UK data protection law, you have the right to:

  • Request access to the personal data we hold about you

  • Request correction of inaccurate or incomplete information

  • Request erasure of your data where appropriate

  • Object to processing in certain circumstances

  • Request restriction of processing

  • Request transfer of your data

If you wish to exercise any of these rights, please contact us using the details above.

If you are unhappy with how your data is handled, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
www.ico.org.uk

Cookies

Our website may use cookies to enhance user experience and gather website usage information.

Cookies are small files placed on your device that help us improve functionality and understand how visitors use our site.

You can choose to disable cookies through your browser settings; however, this may affect how the website functions.

External Links

Our website may contain links to external websites. We are not responsible for the privacy practices of other websites and encourage you to review their policies separately.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Last updated: 25.02.2026